Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to Sweetheart’s Haven. The terms “we”, “us”, and “our” refer to Sweetheart’s Haven. Sweetheart’s Haven operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide you with a curated shopping experience. Sweetheart’s Haven is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when you use our Services.

Please read these Terms carefully, as they include important information about your legal rights, including warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree, you should not access or use our Services.


SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction and that you have the legal capacity to enter into this agreement.

To use our Services or make a purchase, you may be required to provide certain information, including billing, payment, shipping, and contact details. You represent and warrant that all information provided is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. Accounts may not be transferred, sold, or shared.


SECTION 2 – OUR PRODUCTS

We make every effort to display our products accurately. However, product colors and appearance may vary due to device settings or screen displays.

We do not guarantee that product appearance or quality will meet your expectations. All product descriptions and pricing are subject to change without notice. We reserve the right to discontinue or limit quantities of any product at our discretion.


SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase. Sweetheart’s Haven reserves the right to accept or decline any order for any reason. Orders are not accepted until payment is processed and confirmation is issued.

Once accepted, orders may not be canceled or modified. If an order is declined, modified, or canceled, we will attempt to notify you using the contact details provided.

All purchases are subject to our Refund Policy [LINK] and are for personal use only.


SECTION 4 – PRICES AND BILLING

Prices and promotions may change without notice. The price charged is the price displayed at checkout at the time of purchase. Prices do not include taxes, shipping, or customs fees unless stated otherwise.

You agree to provide accurate payment information and authorize us to charge your payment method for all applicable charges.


SECTION 5 – SHIPPING AND DELIVERY

Shipping and delivery times are estimates only and not guaranteed. Sweetheart’s Haven is not responsible for delays caused by carriers, customs, or events outside our control. Risk of loss transfers to you upon delivery to the carrier.


SECTION 6 – INTELLECTUAL PROPERTY

All content on the Services, including text, images, graphics, logos, and design, is owned by Sweetheart’s Haven or its licensors and is protected by intellectual property laws.

You may use the Services for personal, non-commercial purposes only. Unauthorized use is strictly prohibited.


SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” without warranties or endorsements. We are not responsible for your use of optional third-party tools.


SECTION 8 – THIRD-PARTY LINKS

Our Services may contain links to third-party websites. We are not responsible for third-party content, products, or services. Accessing third-party sites is at your own risk.


SECTION 9 – RELATIONSHIP WITH SHOPIFY

Sweetheart’s Haven is powered by Shopify. However, all sales are made directly between you and Sweetheart’s Haven. Shopify is not responsible for any aspect of transactions made through our store.


SECTION 10 – PRIVACY POLICY

Your personal information is governed by our Privacy Policy [LINK] and Shopify’s Privacy Policy. By using our Services, you consent to the collection and processing of your information as described.


SECTION 11 – FEEDBACK

Any feedback you submit grants Sweetheart’s Haven a perpetual, royalty-free, worldwide license to use, reproduce, modify, and distribute such content. We are not obligated to maintain confidentiality or provide compensation.


SECTION 12 – ERRORS AND OMISSIONS

We reserve the right to correct errors or inaccuracies and to update or cancel orders if information is incorrect at any time.


SECTION 13 – PROHIBITED USES

You may not use the Services for unlawful purposes, to violate laws, infringe rights, transmit malware, spam, or interfere with the Services’ security or functionality.


SECTION 14 – TERMINATION

We may terminate your access to the Services at any time without notice. Obligations incurred prior to termination remain enforceable.


SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and products are provided “as is” and “as available” without warranties of any kind. Use of the Services is at your own risk.


SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Sweetheart’s Haven and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or products.


SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Sweetheart’s Haven and its partners from any claims arising from your breach of these Terms or misuse of the Services.


SECTION 18 – SEVERABILITY

If any provision is found unenforceable, the remaining provisions shall remain in effect.


SECTION 19 – WAIVER; ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Sweetheart’s Haven and supersede prior agreements.


SECTION 20 – ASSIGNMENT

You may not assign these Terms without our consent. We may assign our rights without notice.


SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of the jurisdiction where Sweetheart’s Haven is headquartered.


SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.


SECTION 23 – CHANGES TO TERMS

We may update these Terms at any time by posting changes on our website. Continued use of the Services constitutes acceptance of updated Terms.


SECTION 24 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at paullatorraca10@gmail.com.

Sweetheart’s Haven
Email: paullatorraca10@gmail.com
Business Address: [INSERT BUSINESS ADDRESS]
Business Phone Number: [INSERT BUSINESS PHONE NUMBER]
Business Registration Number: [INSERT BUSINESS REGISTRATION NUMBER]
VAT Number: [INSERT VAT NUMBER]